"We've worked with RosTech for years and, so far, there hasn't been a technical challenge they couldn't handle. Their consultants quickly interpret relevant information, cut to the chase with a workable plan, and then keenly focus on the required tasks to get the job done right the first time. They're highly results-oriented."
Mike Potochney
Director, IT
American Water Services
































































































At RosTech, we don't attempt to be everything to everybody. That only results in mediocrity. Instead, we provide unmatched expertise in one area that's critically important to the success of any organization: high-performance software systems. We have significant experience in key applications like finance and accounting, utility billing, inventory and purchasing, and manufacturing and production.

We're particularly adept at leveraging and protecting our customers' software investments. This requires a broad base of knowledge and skills combined with practical hands-on experience.

It requires deep understanding of business processes, human behavior, resource management, and even corporate politics - expertise RosTech provides under our Software Consulting and Project Management services. Organizations also need to make software support the business, not the other way around. That's where our talents in Custom Software Applications and Enhancements to Off-the-Shelf Software come into play. And, equally important are our Tailored Interfaces/Integration services. After all, the lack of software integration only works against efforts to improve automation and productivity.

Read on to learn more about how RosTech's expertise can benefit your organization. And, if you really want to get into the nitty gritty of our technical capabilities, take a quick look at our skills.

SOFTWARE CONSULTING AND PROJECT MANAGEMENT
Every organization has people, processes, and technology. Without first considering them together, you could end up just automating dysfunction. RosTech can optimize your processes so you don't end up simply throwing technology at a problem.

Sheparding the Project
It's important that stakeholders are singing from the same page before starting a major software initiative. Will everyone measure the success of the project the same way? We'll help you align project goals with the expectations of those key people, starting with your board of directors if necessary. In fact, RosTech is exceptionally adept at explaining the implications of technology in business terms that are clearly understood in the board room. From there, we seek the input of key members of management, the user community, and IT staff, the board of directors, or investors - so that they can voice their suggestions and understand what's realistically possible.

And, once an implementation is in place, we'll help employees get comfortable with and actually embrace the changes that new processes and technologies bring. After all, that's the only way success will happen - with your people.

Systems Requirements Analysis
Often times our clients aren't sure how to fix their software systems or what technologies might be required - they just know things aren't working as they should or users don't have what they need. RosTech's systems requirements analysis gives them those answers. We'll find out where and why software systems and applications aren't meeting business objectives. Then, we'll give you options on how to fix those problems - and the pros and cons of each. Often, existing systems can do more than you think. Whenever possible, we identify ways to leverage your existing software systems rather than replace them.

Detailed Project Plans and Management
Without strong project management skills, software initiatives are at serious risk of failure. Our work begins with a detailed project plan, including identification of the necessary human and technology resources to carry out the plan on time and on budget. From there, we orchestrate the execution, including vendor review, selection and management; contract negotiations; detailed budgeting and scheduling; and quality assurance throughout the process. And, we're meticulous about documentation along the way.

The Catch-All Category
Our customers also rely on us for consulting services that don't neatly fit under a category heading. They call upon us to make their vendors "behave" - to play devil's advocate and watch out for their interests. To help deal with political undercurrents or even union sensitivities related to software initiatives. To troubleshoot technical emergencies. Even to fill in when IT staff members are on vacation.

You get the picture - when our customers need strategic planning, smart thinking, or just intelligent facilitation, we're there for them.

CUSTOM SOFTWARE APPLICATIONS

New Systems and Applications
Very few firms can match RosTech's level of expertise in software development. When necessary, we write new systems or applications from scratch. Why? Because a customer needs specific capabilities that just aren't available in off-the-shelf packages. Or, the software on the market is much more than an organization needs.

After a thorough review of off-the-shelf packages, a customer may discover they like - and need - some aspects of each. In these cases, RosTech develops best-of-breed systems that combine those disparate capabilities. We also develop custom applications because systems are in conflict with one another, hindering productivity. For example, a client asked us to custom-write a new job costing and P.O. system to better integrate with her general ledger and accounts payable programs.

Rewrites of Existing Systems
And, RosTech also rewrites existing systems on new platforms, enabling customers to leverage their design investment and maintain user knowledge.

In short, our requests for custom applications are wide and varied. Program a Web site. Add a GUI interface to an existing character-based application. Web-enable an application. Develop custom management tools for performance measurement, budgeting, or activity-based costing.

Whatever it takes, we write software to fit your business needs.

OFF-THE-SHELF ENHANCEMENTS

Often times, packaged software is just not quite there in terms of meeting your business needs or processes. Or, your organization has evolved, but the system hasn't. Or, perhaps the vendor of that system - maybe an AS/400 or System 36 - no longer gives you the support you need. Yet, sometimes it just doesn't make sense to migrate away from a system that's already paid for, that's proven to be reliable, and that everyone is comfortable with.

Yes, in some cases the software vendor could write the upgrade. But, they won't have knowledge of your other systems. They'll be motivated to only address the most immediate needs that you must first identify. And, they won't likely document every step along the way. Not exactly a recipe for lasting success. Even worse, when vendors or other software development firms write your upgrades, they own the code.

Maximizing Capabilities and the Infrastructure
RosTech will help you identify potential improvements to off-the-shelf packages to meet both your immediate and long-term needs. Then, we'll make those systems 100-percent right for your organization with custom-developed enhancements. And, because enhancements to one software application can affect other systems and hardware in your infrastructure, we'll apply our holistic knowledge of your organization to maximize the performance of that upgrade.

Meticously Documented Code - That You Own
After we've implemented the enhancements, we'll give you meticulous, extremely detailed documentation, which is critical to your ability to manage the software and apply upgrades to it later on. Finally - and we can't emphasize the importance of this enough - when RosTech writes your code, you own it.

It all nets out to leveraging your current software investments. Making incremental changes at a pace you're comfortable with. Not being forced into change just for change's sake.

For this, you need a partner who has the business sense and technical skills to help you evolve your software in ways that are best for your unique needs and culture. A partner like RosTech.

TAILORED INTERFACES INTEGRATION

Enabling Connectivity
When software applications and systems are too compartmentalized, it's virtually impossible to maximize productivity across your organization or to protect the integrity of your data.

RosTech can help with our custom interfaces and integration skills. We'll help you integrate data between the various software systems and tools in your infrastructure. We'll connect your different locations and departments. The results? Users will have easy access to accurate data when they need it - typically now. And, you'll dramatically reduce redundancies across your organization.

Blending Two Separate Organizations or Divisions
Mergers, acquisitions, and even downsizing further drive the need for software experts who can make disparate systems compatible with one another. Such significant events often paralyze progress in the short term only because it takes so long to manually collect the information required for effective decision making. RosTech's integration capabilities can significantly accelerate the process of transforming separate organizations into one streamlined enterprise.

Centralized, Validated and Secure Data
Centralization is critical. Once we've centralized your data, we can help you better protect its integrity through extra layers of security. We'll develop interfaces that automatically validate how data is used, where it goes, and how it's changed.

And, centralized information enables centralized management of your infrastructure - music to the ears of your IT staff. We can even help lower IT development and maintenance costs as well as increase user productivity by implementing a portal - basically a hub for multiple information sources, including databases, legacy systems, and the Web. We even make it possible for that information to be transmitted to and from hand-held devices.

When it comes to connectivity, the benefits are exponential. RosTech makes it happen.


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